Privacy Policy

Privacy Policy

This User Agreement (“Agreement”) governs your use of [Website Name] (the “Website”) and purchase of products from the Website. By placing an order or using the Website, you agree to be bound by these terms.

1. Order Placement & Confirmation

  • You must provide accurate details (name, address, phone number) when placing an order. Incorrect info may cause delivery delays or failures.
  • The Website will send an order confirmation email after you submit an order. Confirmation does not guarantee fulfillment—we reserve the right to cancel orders due to stock shortages or errors.

2. Payment Terms

  • The only accepted payment method is Cash on Delivery (COD). No other payment options (credit card, PayPal, bank transfer) are available.
  • You must pay the full order amount in cash to the delivery driver at the time of receipt. Refusal to pay will result in order cancellation, and you may be restricted from future orders.
  • COD is free of additional fees—no surcharges apply to COD payments.

3. Delivery Terms

  • Delivery is only available to areas specified on the Website. Remote areas may be excluded; check delivery eligibility before ordering.
  • Delivery times are estimated (3–7 business days for in-stock items) and may vary due to location or logistics delays.
  • You must inspect the product(s) at delivery. If items are damaged, defective, or incorrect, refuse acceptance and contact our support team immediately—no claims will be accepted after you pay and receive the product.

4. Product Quality & Warranty

  • All products comply with stated specifications (see individual product pages). Minor cosmetic differences (e.g., slight color variations) do not count as defects.
  • Action cameras come with a 2-year warranty; accessories (mounts, batteries) come with a 6-month warranty. Warranty covers manufacturing defects, not damage from misuse (e.g., drops, water damage beyond stated waterproof limits).

5. Returns & Refunds

  • You may request a return within 30 days of delivery for defective, damaged, or incorrect products. Contact support with your order ID to start the process.
  • Approved returns require you to return the product in its original condition (with all parts/packaging). We cover return shipping costs for valid claims.
  • Refunds for COD orders are issued via bank transfer (provide your bank details). Refunds take 5–7 business days to process after we receive the returned product.

6. User Obligations

  • You may not use the Website to place fraudulent orders (e.g., fake addresses, repeated order cancellations at delivery).
  • You must update your contact info promptly if it changes, to ensure delivery and communication accuracy.

7. Privacy

  • We collect your name, address, and phone number solely to process and deliver your order. We do not share this info with third parties (see our Privacy Policy for details).
  • We store your data for 6 months after order completion, then delete it in compliance with data protection rules.

8. Modifications to This Agreement

  • We may update this Agreement from time to time. Changes will be posted on the Website, and your continued use of the Website constitutes acceptance of the updated terms.

9. Dispute Resolution

Any disputes related to orders or this Agreement will first be resolved via our support team.